Your WordPress site is down. I get it back up.
White screen, critical error, 500 error, plugin broken after an update, site unreachable. Fast diagnosis, backup before touching anything, restore. Remote work, billed by real minutes.
- !White screen across the site or only on wp-admin
- !Message: 'There has been a critical error on this website'
- !500 / 503 / Internal Server Error
- !Site running extremely slowly then timing out
- !Email from WordPress: 'Your site has had a technical problem'
- !Plugins or themes just updated and everything broke
- 01Plugin or theme update incompatible with current PHP version
- 02Conflict between two plugins (e.g. cache + page builder)
- 03PHP memory exhausted (memory_limit too low)
- 04Corrupt database or missing tables after an import
- 05Syntax error in functions.php or wp-config.php
- 06Hosting that blocked the site (over-quota, malware, IP issue)
A repeatable procedure, not guesswork.
- 01
Diagnosis
Enable debug log, check PHP errors, inspect wp-content. Understand exactly what happened before touching.
- 02
Backup
Full snapshot of files + database. Always. Even if the site is already broken, I start from a frozen state.
- 03
Isolation
Bulk plugin deactivation, switch to default theme, roll back versions. Classic, but done right.
- 04
Targeted fix
Once the cause is isolated, I touch only that. No unrequested refactor, no 'while I'm at it'.
- 05
Verification
Frontend test, wp-admin, WooCommerce checkout if present. Mobile device test.
- 06
Report
Email with: what happened, what I did, real hours billed, advice to avoid the next outage.
How much can it cost?
Indicative range. Final estimate after seeing the site.
Freshly updated plugin, known conflict, PHP memory, syntax error in functions.php.
Conflict between plugins, hosting that needs config, non-trivial PHP errors, custom plugin downgrade.
Corrupt database, active malware, hosting that must be migrated quickly, restore from missing backup.
The questions I always get.
01How long does it take to get a WordPress site back online?
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In most cases 1–3 hours of work: the cause is a freshly updated plugin or theme, a PHP error, a hosting change, or exhausted memory. I reply with the estimate within 24 working hours, faster for full outages.
02What do you need from me to start?
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FTP/SFTP or cPanel access, wp-admin if you still have it, the hosting provider name. If you've lost the admin panel, domain or hosting access is enough.
03Risk of losing content or WooCommerce orders?
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No. First step is always the backup. If the site crashed right after an update, usually all it takes is rolling back plugin/theme versions, without touching content or database.
04How much can it cost?
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Flat €45/hour, billed in real 30-minute blocks. Simple outages fit in 1–3 hours. Harder cases (corrupt DB, blocked hosting, malware) can reach 4–8 hours. Written estimate before I start.